Frequently Asked Questions - Care+Wear Development
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Frequently Asked Questions

Choosing the right size

We want to make sure you find the perfect size. In order to help you with your choice please refer to our size guides and sizing video.

Care Instructions

- Follow specific wash instructions included with your garment
- Do not iron
- Wash before use
- Do not bleach

Note: Please contact your doctor immediately if any redness or swelling occurs.

Order Processing

Orders placed before 3 pm EST Monday-Friday will be processed the same day. Orders placed on weekends and national holidays ship the next business day. 

Purchases made after 3 pm EST will ship out the next business day. If you order after 3 pm EST on a Friday, your order will likely be shipped out on the following Monday.

International orders may take up to 2 days to fulfill before shipping.

Shipping

We offer free standard shipping on all orders over $50 in the United States.

For orders less than $50, standard shipping costs $4.95.

If you’d like expedited shipping, we provide a 1-2 day option for $24.95 at checkout.

Payment

We accept Visa, MasterCard, American Express, JCB, Diner's Club, Discovery, Amazon Pay, PayPal and Apple Pay.

Wholesale

 Email purchaseorders@careandwear.com and a member of our team will get back to you shortly. Visit our Wholesale page for more information under the About Us section.

Can I return an embroidered item? 

In accordance with our Return & Exchange policy, all customized/embroidered items are final sale, and noteligible for return or exchange. 

Help! I made a spelling mistake/ Need to update my customer embroidery. 

Unfortunately, we are unable to make changes to embroidered orders once the order is placed. Please review your embroidery selections carefully before completing your purchase. All customization/embroidery requests are final sale, and not eligible for return or exchange. 

How long will my embroidered item take to arrive?

Please allow an additional 10-14 days plus shipping time for all embroidery orders. Expedited shipping requests will not decrease the fulfillment time for customized/embroidered orders. 

 What is the character limit

 

There is a limit of 28 characters per line of embroidery, including spaces.

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